Terms of Service

2) Service & Availability

NeoDebrid provides a premium-link generation and aggregation service that converts links from supported file hosts into direct, high-speed links and may provide related tools (e.g., download manager integrations). We do not host or store third-party content and have no control over the availability, speed, or policies of any external host.

• Host support is offered on a best-effort basis and may change, be limited, or discontinued at any time.
• To maintain service stability, we may apply automatic limits (e.g., daily caps, parallel downloads, fair-use policies).
• We may update or modify the Service without prior notice where necessary to ensure performance, compliance, or financial viability.

3) Accounts & Security

• You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account.
• Account sharing (simultaneous use from multiple households or abusive concurrent IPs) may trigger security measures, restrictions, or suspension.
• We may require email verification, MFA, or IP/device checks to mitigate fraud and abuse.

4) Fair Use & Prohibited Conduct

Using the Service implies responsible, lawful use. You agree not to:

• circumvent host or Service limits; automate or resell access; attempt to reverse engineer or interfere with the Service;
• upload, generate, or download content that infringes third-party rights or violates applicable laws;
• share your account or generate links for non-account holders, or for public redistribution;
• run concurrent sessions from numerous IPs/locations to bypass fair-use rules;
• use bots or scrapers that degrade performance.

We may throttle or suspend usage that exceeds fair-use thresholds to protect the Service for all users.

5) Payments, Pricing & Renewals

Paid plans, pricing, and features are listed on our Pricing page and may change. Taxes and fees may apply. Some plans renew automatically unless canceled before the renewal date. If you pay with cryptocurrencies, confirmation times depend on the network and confirmations required by our payment processor.

• Chargebacks may result in immediate suspension and debt collection for unpaid balances and fees.
• Promotions and trial periods are subject to eligibility and may be withdrawn at any time.

6) Refunds

We may offer a limited refund window for unused, first-time purchases; eligibility depends on plan type and usage status. If your account shows meaningful usage (e.g., generated links/traffic), refunds may be denied. Cryptocurrency refunds—when granted—are processed in the original asset or at our discretion (network fees may apply).

Requests should be opened via Support within the stated window and must include your payment details and account email.

7) Third-Party Hosts & Links

The Service interacts with independent hosters and networks. Their availability, policies, and speeds are outside our control. We do not endorse or assume responsibility for third-party content, terms, or actions. Your use of third-party services is at your own risk and subject to their terms.

8) Privacy & Cookies

Please review our Privacy Policy for details on personal data, legal bases, retention, rights (GDPR/CCPA where applicable), and cookie use. By using the Service, you consent to our privacy and cookie practices.

9) Intellectual Property & DMCA/Abuse

NeoDebrid’s software, branding, and site materials are protected by intellectual-property laws. Do not use our marks or UI without prior written consent.

Copyright notices / DMCA: We respect intellectual property. If you believe the Service was used to generate links to infringing material, send a proper notice to our abuse contact below with sufficient detail to locate the material and verify rights. We will review and act as appropriate, which may include disabling access, notifying the user, and cooperating with rights holders.

10) Suspension & Termination

We may suspend or terminate accounts, without refund, for violations of these Terms, suspected fraud, excessive abuse, chargebacks, or illegal activity. We may also suspend features to protect service integrity or comply with legal obligations.

11) Disclaimers

AS IS. The Service is provided “as is” and “as available” without warranties of any kind. We do not warrant uninterrupted or error-free operation, specific speeds, uninterrupted host availability, or that the Service will meet your requirements. Some jurisdictions do not allow disclaimers; in such cases, the above applies to the fullest extent permitted by law.

12) Limitation of Liability

To the maximum extent permitted by law, NeoDebrid and its affiliates will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages; loss of data, profits, goodwill, or business interruption; or damages arising from third-party hosts or networks. Our aggregate liability for claims relating to the Service will not exceed the greater of (a) the amounts paid by you to NeoDebrid in the 6 months preceding the claim, or (b) €50.

13) Indemnification

You agree to defend, indemnify, and hold harmless NeoDebrid, its officers, employees, and partners from and against any claims, damages, liabilities, and expenses arising from your use of the Service, your content, or your violation of these Terms or applicable law.

14) Governing Law & Disputes

These Terms are governed by the laws of UK, excluding its conflict-of-laws rules. All disputes will be resolved exclusively in the courts located in UK, and you consent to personal jurisdiction there. Consumers in the EU/UK may also have mandatory rights under their local laws.

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

15) Changes to the Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised “Last updated” date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

16) Contact & Legal Entity

Publisher: NeoDebrid — London - UK

Abuse/DMCA: [email protected]  |  Support: [email protected]

Hosting provider: Available on request